Sales Policy
Effective Date: January 15, 2025
At RolexFlair.com, we are committed to providing our customers with high-quality products and excellent service. This Sales Policy outlines the terms and conditions under which we sell products on our website. By making a purchase on RolexFlair.com, you agree to comply with the following policies:
1. Product Availability
All products listed on RolexFlair.com are subject to availability. While we strive to maintain an accurate inventory, certain items may go out of stock unexpectedly. If a product is unavailable, we will notify you promptly and offer alternative solutions, such as a backorder option or a full refund.
2. Product Pricing
The prices displayed on our website are in U.S. dollars and are subject to change without notice. We make every effort to ensure the accuracy of pricing, but in the event of a pricing error, we reserve the right to cancel or adjust the price of an order. You will be notified before any price adjustments are made.
3. Sales Tax
Sales tax will be applied to orders where applicable, based on your shipping address. The tax rate will be calculated and displayed at checkout. For international orders, customs duties and taxes may apply and are the responsibility of the customer.
4. Payment Methods
We accept several payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Payment must be completed before we process your order. If your payment is declined, we will notify you, and you may be asked to provide an alternative payment method.
5. Order Confirmation
Once you place an order, you will receive an email confirmation with the details of your purchase. Please review this email carefully to ensure all information is correct. If you notice any discrepancies, please contact us immediately to make adjustments before we process the order.
6. Customer Support
If you have any questions or need assistance with your purchase, please do not hesitate to contact our customer support team. We are here to ensure that your shopping experience is seamless and enjoyable.
7. Order Cancellations
Orders may be canceled at any time before they are processed and shipped. If you wish to cancel your order, please contact us immediately. Once the order has been shipped, it cannot be canceled, but you can initiate a return after receiving the item.
8. Return and Refunds
Please refer to our Refund and Returns Policy for detailed information regarding returns, exchanges, and refunds.
Customer Service
Our dedicated customer service team is available to assist with any inquiries or issues related to your purchase. We can be contacted through:
- Email: contact@rolexflair.com
- Phone: (815) 282-9804
- Mailing Address: 540 Clifford Ave, Loves Park, Illinois (IL), United States
For any questions regarding products, shipping, returns, or warranties, please do not hesitate to reach out..
