Shipment Policy
Effective Date: January 15, 2025
At RolexFlair.com, we are dedicated to providing timely and reliable shipping for all our customers. This Shipment Policy outlines our procedures, shipping methods, and expectations regarding the delivery of products purchased from our website.
1. Shipping Methods
We offer various shipping methods to meet the needs of our customers, including:
- Standard Shipping: Estimated delivery time of 5-7 business days.
- Expedited Shipping: Estimated delivery time of 2-3 business days.
- International Shipping: Available to select countries with delivery times ranging from 7-14 business days.
2. Shipping Charges
Shipping charges are calculated based on your order’s weight, dimensions, and delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.
3. Order Processing Time
All orders are processed and shipped within 1-2 business days from the time of order confirmation. Orders placed on weekends or holidays will be processed on the next business day.
4. Tracking Your Shipment
Once your order has been shipped, you will receive an email containing a tracking number and a link to track your shipment. You can monitor the status of your order and receive updates on estimated delivery.
5. Shipping Restrictions
We currently ship to addresses within the United States and select international locations. Please note that some countries may have restrictions on certain products, and additional customs fees or taxes may apply to international shipments.
6. Damaged or Lost Shipments
In the unlikely event that your order is lost or damaged during transit, please contact us immediately. We will work with our shipping partners to resolve the issue and either replace your product or issue a refund.
7. Address Accuracy
To ensure smooth and timely delivery, please ensure that your shipping address is accurate and complete. We are not responsible for delays or misdeliveries caused by incorrect or incomplete address information.
8. Shipping Delays
While we strive to deliver orders on time, there may be occasional delays due to factors beyond our control, such as weather conditions, carrier delays, or customs procedures for international orders.
Contact Information
If you have any questions or concerns about these Terms, please feel free to contact us:
- Email: contact@rolexflair.com
- Phone: (815) 282-9804
- Physical Address: 540 Clifford Ave, Loves Park, Illinois (IL), United States
